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Contact DealDash Customer Service

DealDash Phone Numbers and Emails

Toll-Free Number:

  • (855) 455-3325
    Toll free
Call customer service
Send Message

DealDash Emails:

Legal
Privacy Inquiries
Media
support@dealdash.com
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How to Contact DealDash Customer Service?

Most Popular Number:

(855) 455-3325
Toll free
Total calls: 2 986 Issues resolved: 511 Last call: Sep 15, 2024

DealDash is an auction site that provides customers with online bidding services. To know about the company, its offerings, deals, products, and order ID, individuals can dial the helpline, 1-855-455-3325, to talk to the company representative. The DealDash phone number is toll-free and active to answer registration, subscription details, and shipping queries. Customers can also use this helpline to discuss concerns about account setup, payment management, and updating their bidder bio. The DealDash customer service team is active at this helpline during operational hours.

The company has three published email addresses to contact for different inquiries. Customers experiencing technical issues can contact DealDash support at support@dealdash.com to get assistance. For legal issues, the company has published the email privacy@dealdash.com for customers to contact. Lastly, the DealDash email specified for media-related queries is media@dealdash.com. Customers can email this address to seek assistance from the company's media agent if they experience a related issue. Although emailing is a good option for feedback or complaints, it might need to be more reliable for urgent queries and concerns. Therefore, in issues where you require a prompt response, use the published DealDash contact helpline to call the company instead.

The DealDash headquarters is also called DealDash Inc. and is at 11670 Fountains Drive, Suite 200, Maple Grove, Minnesota 55369, United States. Individuals who want to get details about the company policies or file a dispute can visit this address to meet with the company representative to solve their issues. The company also has a branch in Finland. Customers residing there can go to the DealDash address Kalevankatu 30, Helsinki 00100, for a face-to-face interaction with the customer service team to ensure an effective solution to their problems.

The DealDash website is a platform that provides instant solutions to customers' queries of all natures. Individuals with a registered account on the website can log in and connect to the support team directly for assistance. Another way to contact them is to open the website dealdash.com on your browser and click Support. That will display multiple email addresses with the option Support Ticket for you to select. While choosing an email, write your name and a detailed message explaining your query for an effective response. If you choose a support ticket, select the reason for doing so when sending the message. After reviewing your request, the support team will respond during the company's operational hours.

DealDash Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • DealDash Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call DealDash is 8554553325. 100% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 3 minutes.

  • Be prepared for the call as DealDash may ask you for the following information to identify you as a customer: first and last name, email or address.

View full overview ›
PissedConsumer Club

Contact Information

DealDash Website:

DealDash Help Center:

Corporate Office Address:

DealDash Inc
11670 Fountains Drive, Suite 200
Maple Grove, Minnesota 55369
United States

Other Info (opening hours):

Other Location:

Kalevankatu 30

Helsinki 00100

Finland

More contact details

DealDash Rating Based on 185 Reviews

Rating details

2.3
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices

Rating stats

Rating trend

How Good is DealDash's Customer Service?

Lurline Sjz
Lurline Sjz
Feels Disappointed | Jul 05, 2024

I have tried and tried to get back in here I. Enjoyed bidding on that stuff. I got a few things. What happened? Do I owe you any money or something wrong with my email? It must be my password or something, let me know, call me it home. Phone (928) 757-**** or my cell phone. 928715**** thank you

Read full quote
Janecia Mwx
Janecia Mwx
Feels Disappointed | Jan 17, 2024

Customer service is excellent

Read full quote
Starlit W
Starlit W
Feels Neutral | Dec 04, 2023

No commen

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Cordie Zse
Cordie Zse
Feels Disappointed | Nov 20, 2023

I find it messed up that I sneak find print into the deals of bidding on an object. I understand why they did that, but they should’ve said something in the first place.

Read full quote
Khylee Nvh
Khylee Nvh
Feels Satisfied | Oct 17, 2023

It was very easy to get to talk to someone, and that someone new what to do and did it

Read full quote
Benetta Nlh
Benetta Nlh
Feels Disappointed | Sep 01, 2023

Satisfied. Very nice representative

Read full quote

Summary of DealDash Customer Service Calls

3K TOTAL
CALLS
02:57 AVG CALL
DURATION
53% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DealDash?

Payments and Charges Question:

  • “Got charged for something I didn't bid on”
  • “Trying to see why I was charged money off my account”
  • “Fraud charge”

Refund Question:

  • “Refund my account”
  • “Refund”
  • “I want you to put my money back on my card”

Account Question:

  • “Can't log in”
  • “My money for bids not on my account .”
  • Account problem

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel account”
  • “To cancel order was a mistake”

Request for Information Question:

  • “Need to speak to someone about my order”
  • “I have no idea.I can't get back into deodorant.For some reason, I need to talk to somebody and see what's wrong.Thank you”
  • “To find out how it works”

Shipping and Delivery Question:

  • “Failed delivery of gift card”
  • “Item not received”
  • “I bought something today and I want it shipped to a different address”

Cards Question:

  • “Giftcard.”
  • “Didn't want my card charged”
  • “Gift card not working”

Product/ Service Question:

  • “Through the buddy program I bid 524 before the game began and bids were not made how can I get back my 524 on my bids”
  • “Place a food order”
  • “To have someone explain how deal Dan works”

Return/ Replace Question:

  • “Misclicked exchange for bids when I wanted the thing I won”
  • “Return money”
  • “I haven't even looked at auctions, yet I order bids and don't need to buy them. BULLLSHIT.I want my $ back and I'm leaving this company when $ back right now. If it's not returned right away I'm never going to come back”

Staff Question:

  • “I would like to speak to district manager”
  • “Customers service”
  • “Speak with customer service”

Website/ Application Question:

  • “I was visiting dealdash.com just to see what was going on with the site I had put in my credit card information for the sole purpose of bidding. They told me not that there was an initial charge just for being on the site.”
  • “Site don’t work, blocked from site”
  • “Was just opening ur site did not want to buy anything bids nothing and was charged 70 dollars want a refund immediately”

Employment Question:

  • “I'm a dasher , my 1099- Misc from”
  • “Job”

Other Question:

  • “You took our money without me knowing”
  • “Bids”
  • “I made mistake and signed up”

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