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Contact DealDash Customer Service

DealDash Phone Numbers and Emails

Toll-Free Number:

  • (855) 455-3325
    Toll free
Call customer service
Send Message

DealDash Emails:

Legal
Privacy Inquiries
Media
support@dealdash.com
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DealDash Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • DealDash Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call DealDash is 8554553325. 97% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 3 minutes.

  • Be prepared for the call as DealDash may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›

How to Contact DealDash Customer Service?

Most Popular Number:

(855) 455-3325
Toll free
Total calls: 3 518 Issues resolved: 583 Last call: Dec 15, 2025

DealDash is an auction site that provides customers with online bidding services. To know about the company, its offerings, deals, products, and order ID, individuals can dial the helpline, 1-855-455-3325, to talk to the company representative. The DealDash phone number is toll-free and active to answer registration, subscription details, and shipping queries. Customers can also use this helpline to discuss concerns about account setup, payment management, and updating their bidder bio. The DealDash customer service team is active at this helpline during operational hours.

The company has three published email addresses to contact for different inquiries. Customers experiencing technical issues can contact DealDash support at support@dealdash.com to get assistance. For legal issues, the company has published the email privacy@dealdash.com for customers to contact. Lastly, the DealDash email specified for media-related queries is media@dealdash.com. Customers can email this address to seek assistance from the company's media agent if they experience a related issue. Although emailing is a good option for feedback or complaints, it might need to be more reliable for urgent queries and concerns. Therefore, in issues where you require a prompt response, use the published DealDash contact helpline to call the company instead.

The DealDash headquarters is also called DealDash Inc. and is at 11670 Fountains Drive, Suite 200, Maple Grove, Minnesota 55369, United States. Individuals who want to get details about the company policies or file a dispute can visit this address to meet with the company representative to solve their issues. The company also has a branch in Finland. Customers residing there can go to the DealDash address Kalevankatu 30, Helsinki 00100, for a face-to-face interaction with the customer service team to ensure an effective solution to their problems.

The DealDash website is a platform that provides instant solutions to customers' queries of all natures. Individuals with a registered account on the website can log in and connect to the support team directly for assistance. Another way to contact them is to open the website dealdash.com on your browser and click Support. That will display multiple email addresses with the option Support Ticket for you to select. While choosing an email, write your name and a detailed message explaining your query for an effective response. If you choose a support ticket, select the reason for doing so when sending the message. After reviewing your request, the support team will respond during the company's operational hours.

PissedConsumer Club

Contact Information

DealDash Website:

DealDash Help Center:

Corporate Office Address:

DealDash Inc
11670 Fountains Drive, Suite 200
Maple Grove, Minnesota 55369
United States

Other Info (opening hours):

Other Location:

Kalevankatu 30

Helsinki 00100

Finland

More contact details

DealDash Customer Service Reviews

2.6 / 5
Average
Nakaya Jvp
Ehhhhhhhhhhhhhhh
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Read the fine print u get charged right away just to get on the app Customers be careful desldash is really not a deal!

Sandra s Nnm
Screaming every 5 minutes ran same commercial
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

{{Redacted}} about winning i cant carry my remote around to know when this stupid commercial is on every time I see the beginning of this I turn the channel and I can't do that by carrying the remote around I'm 70 years of age and I can't keep flipping their channels

Renay Ezn
Charge

He was very helpful polite and wanted me to be. Happy I was satisfied with his help..I appreciated his speedy service

Rachel D Hwh
Great
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

It was fantastic. I will likely recommend you to my friends.

Thank you for offering this survey. I was definitely a pleasure

How Good is DealDash's Customer Service?

Colleen H But
Colleen H But
Feels Disappointed | Dec 07, 2025

False advertisement on TV about their services and when you pay the money you don't get anything

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Lurline Sjz
Lurline Sjz
Feels Disappointed | Jul 05, 2024

I have tried and tried to get back in here I. Enjoyed bidding on that stuff. I got a few things. What happened? Do I owe you any money or something wrong with my email? It must be my password or something, let me know, call me it home. Phone (928) 757-**** or my cell phone. 928715**** thank you

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Janecia Mwx
Janecia Mwx
Feels Disappointed | Jan 17, 2024

Customer service is excellent

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Starlit W
Starlit W
Feels Neutral | Dec 04, 2023

No commen

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Cordie Zse
Cordie Zse
Feels Disappointed | Nov 20, 2023

I find it messed up that I sneak find print into the deals of bidding on an object. I understand why they did that, but they should’ve said something in the first place.

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Khylee Nvh
Khylee Nvh
Feels Satisfied | Oct 17, 2023

It was very easy to get to talk to someone, and that someone new what to do and did it

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Summary of DealDash Customer Service Calls

3.5K TOTAL
CALLS
03:03 AVG CALL
DURATION
51% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DealDash?

Payments and Charges Question:

  • “Charge on my account”
  • “Charges”
  • “Why was I charged”

Refund Question:

  • “Refund”
  • “Refund of 39 dollars”
  • “I want a refund on my account for $53.99 that was taken out of my account I didn’t order or bud on anything I was signing up to see what it was all about”

Account Question:

  • “Money taken from my account”
  • “Can not log in I already have an account”
  • “On December 2, 2025 they took $39 out of my account and I wanna know why and I want my refund back because I didn’t order anything”

Activation/ Cancellation Question:

  • “Cancel account didn't realize you keep money when you don't win”
  • “Cancel”
  • “Cancel my account”

Request for Information Question:

  • “Trying to find out what I bought”
  • “Someone used my information without my e”
  • “Important question about bids”

Product/ Service Question:

  • “$39.00 was talking out when I didn't buy anything”
  • “The reason I'm calling is you advertise that you get $50 towards your first purchase then you also advertise that you'll win that purchase which you really don't and then when you give money and put money on your door on your DealDash you lose it wit”
  • “I didnt order anything from you”

Shipping and Delivery Question:

  • “Delivery”
  • “Wrong order delivered”
  • “Didn't receive the advertised 50.00 free bids for first time customer”

Cards Question:

  • “You took money off my card without my permission period and I need to know why”
  • “Money was taking off my card and I didn't purchase anything and I want it replaced back on my card and cancel my subscription”
  • “Took money off my card I want to put it back on”

Return/ Replace Question:

  • “Trying to change my old account to new one being a dashers”
  • “Incorrect charge”
  • “Change shipping after ordered item”

Staff Question:

  • “I do not want the service and you charged my credit card $39 I was just looking at the service wondering if I was interested and I am not and I do not wish to have my card used because I made a simple mistake”
  • “Costumes service”
  • “Customer service”

Website/ Application Question:

  • “Your site is not accepting my username”
  • “Ever since I messaged DealDash about 20 minutes ago or so my DealDash app won't come back on now on my screen I can't open it back up I got what I needed and still care of the situation but now my app won't open”
  • “Your app took money out of my account”

Employment Question:

  • “I'm a dasher , my 1099- Misc from”
  • “Job”

Other Question:

  • “I did not order deal dash”
  • “Can’t find my money”
  • “You took money without my permission”

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