DealDash Questions and Answers
Does DealDash give out bids on your birthday?Actually, on the bidder’s birthday, not DealDash’s birthday (sorry for the confusion). Since I don’t have enough symbols- hope you happily dash through your day (lol)!
How exactly does DealDash work?Have never joined anything like this before but, your adds have me interested. From what I've been able to ascertain so far, I'm required to submit $78 or $79 to join from which my bids - when I win something - is deducted.
Question #1...If I "don't" win, are those bids I made "deducted" from my account? Or remain to use with future bids. Question #2....If, after playing for a while, I find this site just isn't working out for me and I haven't win anything, can I opt out and get my $78 or 9 joining fee returned?
Thank you. Kathy
Hi Kathy Thank you for contacting us. You can make an account on DealDash for free which will allow you to explore the app or website and check out the auctions, click on any DealDash logo to jump straight into the auctions. To start bidding in the auction, you will need to make at least one Bid Pack purchase. For your first Bid Pack purchase, our bid store typically will have Bid Pack's available for $30-40 depending on the day. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids 1) All bids placed in the auctions will be removed from your account and are not returned unless the Buy It Now feature is used. But new players who have not yet gotten their first auction win have the Second Chance Guarantee, where we will return the bids from your first Bid Pack (once all bids have been used) until you get your first auction win. 2) DealDash has a full money-back guarantee on your first Bid Pack purchase within 90 days. If you make your first Bid Pack purchase and any time within 90 days you decide you'd like this first Bid Pack purchase refunded simply reach out to our customer support team and we can process that right away. I'll leave our customer support contact information below Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage Please let me know if you have any additional questions, and I'll be happy to help.
Please return my $78.I decided that I did not want to try this game. And I really cannot afford it.
$78. Please
You took $72.00 from my checking account and i want it back. I didnt bid on anything or want anything
DealDash gift card.
My $25 gift card from DealDash did not work when I programmed the numbers. Where can I do?
Hello, Thank you for your question - my name is Casey from Customer Support and I am happy to assist you. Please contact us directly using any of the means below so that we can assist you with redeeming your $25 gift card. We are available 24/7 and are always happy to help - we hope to hear from you soon! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage Facebook Messenger Have a wonderful day!
iPhone purchased.
When will my purchase be shipped to me Sherry Freeman I used my credit card I already have confirmation
Hi Sherry,Thank you for getting in touch. We have a 24/7 support team that can check on your orders and give you an update any time: http://www.dealdash.com/supportWe also have a 24/7 toll-free support number you can call: 855 455 3325We look forward to hearing from you.Best,Adrian
times.
How do you know what's coming up next or tomorrow ect, as I won't waste my time staying at the site hoping what I want is next. I've only a few things I'm looking for.
Like a kitchen aide pro mixer. But when do mixers, or kitchen appliances, small appliances, what ever actions come up? Daily? What time?
Weekly? What day and time? Monthly?
what day and time? And where do you find the list kid what's when?
DealDash has an Alert Me notification system which automatically notifies you when auctions are scheduled.If you find an item on the site that isn't currently scheduled for auction and says Coming soon, you can simply press the Alert Me button.An email will automatically be sent to you when the auction is scheduled.You will receive 3 emails for each alert:1. When the auction is scheduled2. Approximately 8 hours before the auctions begins3. When the auction startsPlease keep in mind that these notifications will only be sent for the exact item you've requested. Variations of the same item require their own alerts.Please add support@dealdash.com to your email contact list to prevent any important emails, like alerts, from missing your inbox.Please let me know if you need anything else, and have fun at the auctions!Best,AdrianDealDash Customer Support
i want to use my checking account instead a credit card.
ive dont have a credit card or pay-pal but a checking account.and i cant get a answer
Hi there,Thank you for getting in touch. You can pay by credit card, debit card or via PayPal. We accept all Visa, MasterCard, American Express and Discover credit cards, Visa debit cards including Visa Electron as well as Maestro debit cards. We use SSL encryption to make sure that the transactions are 100% secure.Hope this helps. Please let me know if you need anything else. I'll be happy to help.Best,AdrianDealDash Support
Hi Dawn, thanks for the question. We currently do not offer bids on birthdays for users, but feel free to reach out to us and we will be happy to sprinkle some joy!