Leron Xvm
map-marker Philadelphia, Pennsylvania

Try taking money out of my account didn't even know I was bidding

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The woman I spoke to was great said nothing went through and it's okay and they'll not pursue a charge

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1 comment
DealDash

Thanks for your review, and there are never any automatic charges on DealDash. If you have any questions our Support Team is available 24/7 to help!

Arielle Kyq

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Verified Reviewer

Spending 20k a year

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DealDash - Spending 20k a year
DealDash - Spending 20k a year - Image 2

I'm a long-time customer! I've been absolutely addicted for 7+ years and was even in their commercials.

Avoid these guys like the plague! The prizes are all ridiculously overpriced and usually don't hold up to quality standards at all.

It's the biggest waste of time and money ever! Go buy what you need on Amazon, save yourself a fortune!

View full review
Loss:
$50
Pros:
  • Pass time
Cons:
  • Costs a fortune and becomes a habit quickly

User's recommendation: Avoid this ***

1 comment
DealDash

Thank you for your feedback. Giving a great experience to our customers is our top priority, so please reach out to our Support Team at your convenience and they will be happy to help however they can.

Regarding the items seen on DealDash, we work with a variety of brand partners to offer a great selection of items. Whenever someone orders or wins an item on DealDash, they have the chance to leave a product review that everyone can see.

We use this feedback to make sure that people are satisfied with the products we offer. If you ever have any issues with an order, please contact our Customer Support Team for assistance - we even offer a 30-day return window if you receive an item and you are not happy with it.

Resolved
Connie S Yra

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Verified Reviewer
| map-marker Bellevue, Washington

Resolved: Cancel

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Complicated for older people. It's not explained clearly. It seems to be very enjoyable if you can understand the directions.

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User's recommendation: Not for seniors

1 comment
DealDash

Thank you for your message, Connie. We are sorry to hear that you have not had a great experience, and our Support Team can assist you as needed. They are available 24/7 so please reach out at your convenience and they will be happy to help.

Daviel Qgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Didn't make it clear there would be a charge with initial setup. Scam, scam, scam, scam, scam, scam, scam.

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Cons:
  • Deceptive practices
Oluwasemilore Gjm
map-marker Warren, Ohio

Charged - did not want to enroll

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Went onto site just to look around and see what its like and now I had 39.00 taken out of my account - I am furious!

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User's recommendation: Do not download app

1 comment
DealDash

Thank you for your feedback and we are sorry to hear about this. All purchases on DealDash are optional, and DealDash never automatically charges anyone.

Please reach out to our Support Team and they will make sure to fix this for you. They are available 24/7 so we hope to hear from you soon!

Hason Qch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

Very quick to charge

I was charged $39 without even realizing what it was for? Then I called, and he reversed the charge right away.

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1 comment
DealDash

Thanks for your feedback and we are happy to hear that our Support Team was able to take care of this for you. We hope you enjoy giving DealDash a try, and our Support Team is available 24/7 to help, if needed.

Nataz B

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Verified Reviewer

Shipping

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I was very pleased with the customer service I received. I honestly expected the guy to tell me I was out of luck, but he fixed my problem and sent me a replacement.

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1 comment
DealDash

Thanks for your feedback and we are glad to hear that our Customer Service exceeded your expectations! We are here to help 24/7 so feel free to reach out anytime!

Langley Uki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toledo, Ohio

Can’t win a bid

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Exceptional hassle free customer service! Everyone should use this kind of customer service. I was extremely pleased and impressed.

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1 comment
DealDash

Thanks for your review and we are glad to hear that our Support Team was able to assist you as needed! If there is anything else we can to that can help improve your experience, please let us know!

Severino Gur
map-marker Denver, Colorado

Dispute charges

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They are charging me $30.80 per month unauthorized and now they want $5 from me to dispute it. *** that!!!

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Jerome T Ytp

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Verified Reviewer
| map-marker Houston, Texas

Your trying take money out of my account for something I don't know about

Your trying to steal money out my account and want get back in contact or reach out cause your a scam but I want my money back

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2 comments
DealDash

Hi Jerome, We are sorry to hear about this situation and we will be glad to help resolve this. All transactions made on DealDash are optional, and DealDash never automatically charges anyone.

It sounds like an accidental purchase was made, so in this case please send an email to our Support Team and we will be happy to assist further.

They can be reached 24/7 at support@***.com. Hope to hear from you soon!

Guest

Hi Jerome - we're so very sorry to hear of this! Please reach out to us directly at support@***.com so that we can assist you further here.

We hope to hear from you soon! DealDash Customer Support.

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Anonymous
map-marker Miami, Florida

Don't understand why they deducted to $36

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The DealDash agent that helped me was excellent I'm a first-timer and he gave me a clear view of how to go about navigating through DealDash Steve excellent excellent employee of yours I

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User's recommendation: I recommend DealDash excellent company

1 comment
DealDash

Hi there, thank you for your review! We are very pleased to hear that our Customer Support team was able to assist you promptly and to your satisfaction. Have an amazing day, and happy bidding!

Anonymous
map-marker Ironwood, Michigan

This company is a crock! You can’t win

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I paid $39 dollars to bid on stuff I will never win!

This is not right!

Give people back their money

Why are you not more forthcoming with this information

View full review

User's recommendation: Don’t do it

1 comment
DealDash

Hi there, thanks for your review! We're sorry to hear you're not satisfied with your experience and for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack.

Please reach out to us at support@***.com for assistance, we're here 24/7. Have a great day

Troy P Hmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

My bad

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My bad, I should have bought more bids. I thought I was the runner-up for 1/2 off price. Sorry, sorry, sorry, sorry.

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1 comment
DealDash

Hi Troy, thank you for your five-star review! We are very pleased to hear that you at least got a runner up discount on DealDash.

Feel free to reach out to us directly if you have any questions or concerns. Have an amazing day, and happy bidding!

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Rohan P Dtn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting charged for item did not order

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DealDash - Getting charged for item did not order
Contains 1 confidential file for company representatives

I paid for a play station console along, with on headphones that I saw advertised online by Dealdash. However, after the money has being paid via credit ending in 5109.

No email was sent showing the purchase which is custom when shopping online.

No contact information was shown. Hence, the matter was reported to my bank.

View full review
Loss:
$1018
Pros:
  • Fair price on products sold by deal dash
Cons:
  • Make information about dead dash accessible

Preferred solution: Deliver product or service ordered

User's recommendation: Provide information for customer to reach you direct

1 comment
DealDash

Hi Rohan, we're genuinely sorry to hear about your experience. Your feedback is invaluable to us as we strive to better our service.

Please reach out to us so we can help resolve your concerns!

You can email us at support@***.com. Looking forward to hearing back from you!

Anonymous
map-marker Charlotte, North Carolina

Account problem

Better response time my account was deactivate for a reason I can't get an answer for and there is no number to call

View full review
3 comments
DealDash

You can reach out through the following channels as well: Phone: (855) 455-**** Live chat: use the Contact Support button on our website, or chat with Facebook messenger

DealDash

Hi there! We're truly sorry to hear about your less-than-ideal experience.

We're here to help, so please don't hesitate to reach out to us at support@***.com so that we can assist further. Looking forward to hearing back from you!

DealDash

Hi there! We're truly sorry that our service didn't meet your expectations.

We highly value your feedback and are eager to address your concerns.

Please feel free to reach out to us at support@***.com or 1 855 455 **** and we will be more than happy to assist further, we're available 24/7! Looking forward to hearing from you!

View more comments (2)
Blake M Zdl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bids ( new bidders mysteriously appear out of nowhere after days of bidding. Currently on level 17

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Contains 1 confidential file for company representatives

It appears that the bidding process is running with an AI program. We have been bidding for over 24 hours and all of the sudden new bidders appear and disappear.

View full review
Loss:
$700
Cons:
  • Bots and ai

Preferred solution: Full refund

User's recommendation: Be very careful with the bot bidding you up. There’s a lot of shady bs that I saw

1 comment
DealDash

Hi Blake, thank you for your review! I'm sorry to hear that you are not having a positive experience on DealDash.

We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly and have done several 3rd party audits of the auction bidding itself. I can assure you that DealDash does not have artificial or robot bidders.

Every participant on our platform is a real person, with no affiliation with DealDash.We would love to assist you further and clarify any further concerns you may have so please reach out to us at support@***.com! Looking forward to hearing back from you!

About

Related Companies

Trifecta Retail Ventures, Galton Voysey

Summary

DealDash, Inc. is a large e-commerce company. It was founded in February 2009. Its headquarters is based in Minneapolis, Minnesota, United States of America. DealDash operates a bidding fee auction website. Bidders should register and buy bids in order to enter into an auction. All items on the site are brand new, factory sealed, and come with standard manufacturer’s warranties. The company provides 90-day money back guarantee. It also offers free shipping on all items. DealDash website is available exclusively for US residents. DealDash accepts all major credit cards including Visa, MasterCard, American Express, and Discover. Customer service is provided during normal business hours.

DealDash reviews and complaints

DealDash is ranked 75 out of 885 in Auctions and Marketplaces category

Area Served

USA

Payment Methods

VISAMasterCard

DealDash FAQs

Winnie Murugi
PissedConsumer Reporter

DealDash FAQs

The DealDash’s owner is William Wolfram, who founded the company in 2009.

The DealDash headquarters is also called DealDash Inc. and is at 11670 Fountains Drive, Suite 200, Maple Grove, Minnesota 55369, United States. Individuals who want to get details about the company policies or file a dispute can visit this address to meet with the company representative to solve their issues. The company also has a branch in Finland. Customers residing there can go to the DealDash address Kalevankatu 30, Helsinki 00100, for a face-to-face interaction with the customer service team to ensure an effective solution to their problems.

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