Anonymous
map-marker Ironwood, Michigan

This company is a crock! You can’t win

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I paid $39 dollars to bid on stuff I will never win!

This is not right!

Give people back their money

Why are you not more forthcoming with this information

View full review

User's recommendation: Don’t do it

1 comment
DealDash

Hi there, thanks for your review! We're sorry to hear you're not satisfied with your experience and for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack.

Please reach out to us at support@***.com for assistance, we're here 24/7. Have a great day

Troy P Hmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

My bad

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My bad, I should have bought more bids. I thought I was the runner-up for 1/2 off price. Sorry, sorry, sorry, sorry.

View full review
1 comment
DealDash

Hi Troy, thank you for your five-star review! We are very pleased to hear that you at least got a runner up discount on DealDash.

Feel free to reach out to us directly if you have any questions or concerns. Have an amazing day, and happy bidding!

Rohan P Dtn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting charged for item did not order

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DealDash - Getting charged for item did not order
DealDash - Getting charged for item did not order - Image 2

I paid for a play station console along, with on headphones that I saw advertised online by Dealdash. However, after the money has being paid via credit ending in 5109.

No email was sent showing the purchase which is custom when shopping online.

No contact information was shown. Hence, the matter was reported to my bank.

View full review
Loss:
$1018
Pros:
  • Fair price on products sold by deal dash
Cons:
  • Make information about dead dash accessible

Preferred solution: Deliver product or service ordered

User's recommendation: Provide information for customer to reach you direct

1 comment
DealDash

Hi Rohan, we're genuinely sorry to hear about your experience. Your feedback is invaluable to us as we strive to better our service.

Please reach out to us so we can help resolve your concerns!

You can email us at support@***.com. Looking forward to hearing back from you!

Anonymous
map-marker Charlotte, North Carolina

Account problem

Better response time my account was deactivate for a reason I can't get an answer for and there is no number to call

View full review
3 comments
DealDash

You can reach out through the following channels as well: Phone: (855) 455-**** Live chat: use the Contact Support button on our website, or chat with Facebook messenger

DealDash

Hi there! We're truly sorry to hear about your less-than-ideal experience.

We're here to help, so please don't hesitate to reach out to us at support@***.com so that we can assist further. Looking forward to hearing back from you!

DealDash

Hi there! We're truly sorry that our service didn't meet your expectations.

We highly value your feedback and are eager to address your concerns.

Please feel free to reach out to us at support@***.com or 1 855 455 **** and we will be more than happy to assist further, we're available 24/7! Looking forward to hearing from you!

View more comments (2)
Blake M Zdl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bids ( new bidders mysteriously appear out of nowhere after days of bidding. Currently on level 17

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DealDash - Bids ( new bidders mysteriously appear out of nowhere after days of bidding....

It appears that the bidding process is running with an AI program. We have been bidding for over 24 hours and all of the sudden new bidders appear and disappear.

View full review
Loss:
$700
Cons:
  • Bots and ai

Preferred solution: Full refund

User's recommendation: Be very careful with the bot bidding you up. There’s a lot of shady bs that I saw

1 comment
DealDash

Hi Blake, thank you for your review! I'm sorry to hear that you are not having a positive experience on DealDash.

We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly and have done several 3rd party audits of the auction bidding itself. I can assure you that DealDash does not have artificial or robot bidders.

Every participant on our platform is a real person, with no affiliation with DealDash.We would love to assist you further and clarify any further concerns you may have so please reach out to us at support@***.com! Looking forward to hearing back from you!

Alan L Wlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

On website, it did not show me that I was paying for anything. The $36 went onto my credit card and I would appreciate it if you would reverse the charge.

View full review
Loss:
$36

Preferred solution: Full refund

User's recommendation: Make it extremely clear that you’re being charged $36

Alan L Wlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Subscription cancellation

I was charged $36 and not informed on the website. Why are you running me around in circles instead of just canceling it and reversing the charge

View full review
1 comment
DealDash

Hi Alan, thanks for your review! We're sorry for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack.

Please reach out to us at support@***.com for assistance, we're here 24/7. Have a great day

Rasheed W Wve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was unsatisfied

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Ive been on a product it said I won and that was it. I never received it or heard anything else about it. I didnt get any money back anything

View full review

Preferred solution: The product I won

1 comment
DealDash

Hi Rasheed, thank you for your review! We're sorry for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack, so we have issued a refund for that now and sent you your refund details via email.

If you have any questions, please let us know at support@***.com. Have a great day!

Tammy J Mgo

Your instructions are so confusing I started with over 1500 bids o. Your items and never came close to getting even one of the items it seems like you have your own buddy program set up no 1 can win

Through the buddy program I bid 524 before the game began and bids were not made how can I get back my 524 on my bids

View full review
Loss:
$100
Pros:
  • This is a set up company always wins
Cons:
  • This is a set up company buddies always wins

Preferred solution: Full refund

User's recommendation: Zero

1 comment
DealDash

Hi Tammy, thanks for your review! We're sorry for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack.

Please reach out to us at support@***.com for assistance, we're here 24/7. Looking forward to hearing back from you!

Mark L Cxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Syracuse, Indiana

Can't pay won't take my state all other info goes in okay

I won the 900 bid bidding battle. When I tried to pay all info was entered except my state Indiana.

When I clicked the print the screen froze & was basically blank. I paid for another bid auction with no problems.

Earlier the coat I was bidding on had a screen glitch I had started bidding with 1000 points & had 51 left on auto bid leaving me with 600 on base bids. I will send a screen shot of that instance as the email format provided by your email did not allow for pics.

The 2nd pic will be of 3 screen locks that occurred while bidding for 900 bids. I had to reconnect 3 times & the bidding had resumed when I reconnected.

View full review
1 comment
DealDash

Hi Mark, thank you for your review. Sorry to hear of the trouble you have expereinced!

It appears that our Customer Support was able to assist you directly and can confirm that your payment has now gone through for this auction win. We appreciate your patience!

If you need further assistance, feel free to reach out to us at support@***.com. Happy bidding!

Brenda M Usp

Refund

I purchased 50 bides was allowed to use 5 or 6 them was stopped. Tried to get a refund but NO! They had better not Try to charge me for anything else!

View full review
Loss:
$8
Pros:
  • You might get something nice
Cons:
  • Deal dash might rip you off

Preferred solution: Full refund

1 comment
DealDash

Hi Brenda, thanks for your review! We're sorry for any misunderstanding.

We do have a 100% Money Back Guarantee on your first Bid Pack.

Please reach out to us at support@***.com for assistance, we're here 24/7. Looking forward to hearing from you!

Karl S Wzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't receive the glasses I won

I won glasses finally after wasting so much money and never received them instead the guy on the phone said I can give u a refund for what you won them for which was one cent after I spent massive money trying to win something

View full review

Preferred solution: I wanted my glasses I won

1 comment
DealDash

Hi Karl, thank you for your review! We're very sorry to hear about the trouble with your order.

We would love to look into this further for you, please reach out to us directly at support@***.com, we're available 24/7! Looking forward to hearing back from you!

Armando S Ucm
map-marker Baytown, Texas

Hit and item by mistake.

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I was looking at the site and hit and item by mistake and they automatically sent me and invoice. But I called customer service and they quickly resolved the issue.

View full review

User's recommendation: Becareful when swiping on the site, it’s really sensitive.

1 comment
DealDash

Hi Armando, thank you for your five-star review! We're sorry for the initial misunderstanding but we're glad we were able to resolve it promptly! Have an amazing day and happy bidding!

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Valeri Pjc
map-marker Bowling Green, Kentucky

To ask several questions

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I Have never did business with DealDash and have several questions to ask before starting with DealDash, thank you

View full review

User's recommendation: I have never did business with Deal Dash– before

Octavio C Enm

Un cobro no deseado

pormoirun yoVaya HolaCE ONUun señalnta estoncesía nuevos es esto y norteomezclaXPlicánqcuhacieDakota del Norteo abre youn cuenejercia Delaware reserva te mazoRCacorrío y yoAVejempapá mejo eyo CErreal academia de bellas artesroy kiero q un mi reesenciaroresún medio cenarrograsias

View full review
Pros:
  • Ninguna
Cons:
  • No es buena
Anonymous
map-marker Hampton, Virginia

Was done wrong.

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Deal Dash did me wrong saying that I didn't bid on the Play Station 5 when I

did, I had bid 320. Then I bought it, Deal Dash said I didn't.

Then they cancelled my order and sending my money back. Deal Dash is something that I did before and didn't have any trouble before.

View full review
1 comment
DealDash

Hi there, we're genuinely sorry to hear about your recent experience and the confusion surrounding the PlayStation 5 auction. It's very important to us that we provide a reliable experience and address any issues immediately.

We do have records of all auctions and bids, and we'll be happy to review your case, get to the bottom of what happened, and do our best to provide a satisfactory resolution.

Please get in touch with us at support@***.com, available 24/7, and we'll investigate this matter as quickly as possible. Thank you for your feedback, and we sincerely apologize for any inconvenience.

About

Related Companies

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Summary

DealDash, Inc. is a large e-commerce company. It was founded in February 2009. Its headquarters is based in Minneapolis, Minnesota, United States of America. DealDash operates a bidding fee auction website. Bidders should register and buy bids in order to enter into an auction. All items on the site are brand new, factory sealed, and come with standard manufacturer’s warranties. The company provides 90-day money back guarantee. It also offers free shipping on all items. DealDash website is available exclusively for US residents. DealDash accepts all major credit cards including Visa, MasterCard, American Express, and Discover. Customer service is provided during normal business hours.

DealDash reviews and complaints

DealDash is ranked 77 out of 833 in Auctions and Marketplaces category

Area Served

USA

Payment Methods

VISAMasterCard

DealDash FAQs

Winnie Murugi
PissedConsumer Reporter

DealDash FAQs

DealDash is a penny auction website that has been in business since 2009. Its operating principle is to allow users to bid on items at discounted prices. If you are planning to use the service, you should remember that each bid increases the price by one cent. DealDash is safe as long as you understand how the bidding system works, with the possibility to land great deals or pay more than retail for items due to the cost of bids. The dealdash.com is considered as a trustworthy platform, however, it's important to set limits to avoid overspending.

The DealDash’s owner is William Wolfram, who founded the company in 2009.

The DealDash headquarters is also called DealDash Inc. and is at 11670 Fountains Drive, Suite 200, Maple Grove, Minnesota 55369, United States. Individuals who want to get details about the company policies or file a dispute can visit this address to meet with the company representative to solve their issues. The company also has a branch in Finland. Customers residing there can go to the DealDash address Kalevankatu 30, Helsinki 00100, for a face-to-face interaction with the customer service team to ensure an effective solution to their problems.

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